01
System administration
Support the day-to-day work needed to maintain a useful platform, its records and its operating processes.
Discover the Heimdall way
Managed CMMS and asset management support that stays with you.
Your system is live. Who keeps it useful? Heimdall combines the platform with technical expertise, administration and development to protect knowledge and support continuous improvement.
Managed Services
Protection does not end at implementation.
Operational teams already have demanding responsibilities. System administration, data quality, user support and workflow improvements need ownership too. Heimdall's managed approach gives that ongoing work a dedicated place, helping your team build on progress rather than repeatedly start again.
02
Technical asset-data support
Work with technical experts to capture, verify and maintain the equipment information and documents the business depends on.
03
Training and continuity
Help new personnel understand the system and retain knowledge when internal champions change roles or leave.
04
Workflow and reporting development
Work with Heimdall coders and technical experts to enhance your instance and improve the way information supports the operation.
05
One licence package
Heimdall's offering brings functions and support together in one licence package. In ten years, Heimdall has never invoiced for coding.
06
Continuous improvement
Keep adoption, reporting and data quality under review as equipment, personnel and business needs evolve.
A process supported by people
Make the information work in practice.
- STEP 01
Understand the operation, existing information and priorities.
- STEP 02
Establish the platform, responsibilities and supporting processes.
- STEP 03
Support users, administer the system and maintain knowledge.
- STEP 04
Keep developing workflows and reviewing the quality of the data.
Questions worth asking
Understand the approach.
What happens when our software champion leaves?
The managed approach supports continuity through retained technical knowledge, documented processes and training, reducing dependence on a single employee.
Does Heimdall develop our own instance?
Heimdall coders and technical experts work with you to enhance your instance around operational requirements, with development included within the offering.
Do internal teams keep ownership of operational decisions?
Yes. Your team retains responsibility for operational decisions and business strategy, supported by Heimdall's system administration and technical expertise.
Connected capabilities
Part of the wider Heimdall platform.
Your industrial guardian
Bring your requirements to the conversation.
Show us the equipment, information and processes your team needs to manage. Explore how Heimdall could support your operation.
Request a DemonstrationDiscover the Heimdall WaySpeak directly with the team about your scope and priorities.